In the course of providing our driving service, Drivers Incorporated may need from clients a full or partial name, full or partial address, phone number, and information related to the run itself (including start and end locations and routes taken). This information will be kept in company records, and will not be released to third parties, with an exception for Corporate Account members (see below), or by court order.
If a client was referred to Drivers Incorporated by another client, we may use client information to thank the person who referred the client to us, unless asked not to do so by either party involved. After the first run, we do not release any information about ongoing usage.
Drivers Incorporated routinely contacts, and is contacted by, clients via phone, text message, and email. Drivers Incorporated will not release client contact information to third parties for any reason, unless by court order. We will retain and use the information you provide us in order better serve you. We will provide you with an option to not receive any further communication, upon the roll-out of any tools that we use to communicate with you.
If a client wishes to pay for a run by credit card, this information will be processed with a third-party payment method. Drivers Incorporated keeps a record of these transactions, but will not retain personal credit card information for future payments unless specifically asked to do so by a client. Should a client make payment by check, the check number and image is recorded for bookkeeping purposes. All other check information will remain in Drivers Incorporated’s bank records, but nowhere else, and will not be retained for purposes of future payment (i.e. Drivers Incorporated does not force a direct transfer of funds from a client’s bank account).
Corporations may wish to sign up for an account with Drivers Incorporated in order to provide a driving service to one or more employees. Rather than paying for each ride at the time, these accounts will be billed for all services performed in a regular billing cycle. Corporate account information may be released as a part of the administration of the account – see the terms of your account. We may release to the corporation information regarding runs paid for with the account. We do not release information about clients who are listed on the corporate account when they use it for personal reasons and are paying for it personally.